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Total Support Service Plan

Network Support

  • Implementation and/or maintenance of Network protocols including:
    • DNS (Domain Name System)
    • WINS (Windows Internet Name System)
    • TCP/IP (Transmission Control Protocol/Internet Protocol)
    • DHCP (Dynamic Host Configuration Protocol)
    • FTP (File Transport Protocol)
    • Active Directory Services

  • Implementation, maintenance and/or monitoring of Remote Access including:

    • RAS (Remote Access Service)
    • Terminal Services, VNC and other communications software
    • VPN (Virtual Private Network)

  • Implementation and/or maintenance of routers, switches and physical network
Security Support

  • Implementation, maintenance and/or monitoring of email systems
  • Implementation and/or maintenance of virus, spyware and related protection software
  • Implementation and/or maintenance of hardware and operating system patches
  • Monitoring of Server System, Security, and Application logs
  • Implementation and/or monitoring of Firewalls
Software Support

  • Installation and/or maintenance of Operating Systems, Software and Custom Applications
Hardware Support

  • Implementation of printers, plotters and network copiers

*Additional services are included please contact a sales consultant for more details

Panic Plan
In the event you simply need hourly support, BNS offers our Panic Plan where our expert technical staff can “put out fires” at an hourly rate.

Call a service consultant at 682-651-5971 and learn how our customized Panic Plan can help you.

Back Up Solution & Restoration Plan
Customized backup solutions and restoration plans are available. For more details contact a sales consultant for backup solutions and restoration services available.

Call 682-651-5971 for special service pricing

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